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Client Centre allows you to view and sign the documents that we share with you as well as upload documents for our attention.
Client Centre
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What is Onvio Client Centre?

Onvio is a cloud-based solution that allows us as your Accountant to exchange documents and information with you quickly and securely.

Onvio is accessible online, from any device – desktop, laptop, mobile - it provides you with instant access to the important documents and information, so we can collaborate in the most efficient way. You also can review and E-sign documents online (e.g. Tax Returns or Annual Accounts) to be ready for onward submission. This takes place within a highly secure environment and fully protects your data.

How secure is my data?

Security of these essential documents is incredibly important, that’s why we’ve chosen to work with Thomson Reuters. You can be assured your data is stored in a secure network of data centres from Amazon Web Services (AWS), which are among the most advanced in the world. You will benefit from:

• Bank level security with AES-256 encryption on all documents at rest
• Multi-Factor Authentication to provide greater protection
• The documents are in the cloud, providing no concerns over flood, theft or fire

Data security is important to us and email can be very vulnerable to attack, so we’ve adopted this new approach to
protect your data and make your life easier.

How do I access Onvio as a client?

We will send over your log in details, and you can download the app on your mobile device or use the log in link on our website.

Clients can benefit from the full functionality of our online portal, plus added benefits when using the app:

• Take photos of documents you need to send us with your mobile and enhance them in the app (flip, crop, de-skew, flatten, etc.)
• Quickly scan and upload multi-page documents with your mobile device's camera
• Edit files in their native Microsoft programs (for example, Excel) while you’re in the app

Because you are viewing the same information as the Hatherleigh team—even when you are using the app— it's easier to communicate and ask questions.

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